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Buying online calls for a measure of trust from you as a buyer, and there’s nothing more reassuring than knowing that people who’ve bought from us in the past have been delighted with their games and with the service they’ve received.
We never ask any customer to say nice things about us. All the bona fide correspondence below comes from customers who were so delighted they went out of their way to write. If the service you experience from Farscape delights you or, even more importantly, if it falls short of your expectation in any way, please e-mail or call 01482 327019 and talk to us in person.
Dear Farscape, I would just like to advise that I took delivery of my Bannock burn chess set and was quite literally stunned by the quality and detail of the pieces. They arrived in a beautiful presentation box which arrived on the day I was advised I would take delivery. As with all good chess sets you made sure that mine was blessed with luck as I have now played three games (two black may I add) and remain undefeated. Thank you for the efficient service and may I reiterate that I was thrilled by the quality which incidentally was significantly cheaper than any equivalent I have found in the high street.
Hi, I just wanted to let you know that my order arrived today with no problems. You are running an excellent service, keep up the good work. Many Thanks
Thank You for my order, a mini 29 cribbage Board. I am impressed with your prompt service and delivery, very pleased :) an excellent product, thank you.
Given that I only confirmed my order with you on Thursday and that you advised that the items requested were out of stock and had to be ordered direct from your supplier I wish to extend my appreciation and delight with your exceptional service in assisting me as I can confirm my receipt of the chess set and board on Friday. Needless to say I would not look beyond your company for any similar purchases in the future. Please feel free to use this communication as a testimonial if you wish. Thank you once again.
I recently placed an order with you for a monopoly set, a chess board and chess pieces. Not only was I overwhelmed by the amazing choice you have available on your website but also by the quality of the products when they arrived. I placed an order on a Saturday and my items were with me before lunch time on the following Tuesday and I hadn't even paid for express delivery. Unfortunately one of the items which arrived (a grey stained chess set) did not resemble the colours shown in the picture on the website but I phoned up and spoke to a very nice lady who asked me what was wrong with it and I had someone with me the very next day to collect it - she even arranged it for a convenient time of day. It's a shame that not all internet shops can live up to the high standards which are obviously possible. I would definitely recommend Farscape to any friends and family (and anyone else). Thank you Farscape - you've raised my expectations for customer relations both on the internet and on the high street. I hope that you're proud of yourselves - you should be.
Dear Sir/Madam I would just like to let you know how impressed I am with your service, I have never ordered anything from the internet before and I was a little bit nervous when I placed the order for the above game on Saturday and I must admit I did wonder if it would turn up. so you can imagine how pleased I was when it was delivered at lunch time today. Well done on running a really efficient company - and giving me a bit of faith in internet ordering!
Hi, I received the leatherette deluxe backgammon item today. Excellent item, customer service, quick and very good delivery service. I will recommend your business and I look forward to order another item from you again. Thank you.
I needed advice on which chess set to buy for my fathers birthday. You sent a board and pieces that you though may suit after our conversation and having received it, its exactly what I was looking for. Thanks for all your help.
By the way, I had never been to your site before, but think it was fab, and pretty competitively priced. Because I didn't have to pay for delivery it made it the best deal around, and the delivery was pretty prompt. Thank you for your help - xmas and birthday shopping made easy!
I received the crib board and sundries on Tuesday. I must say that it was packed superbly, and I will recommend you to people again. Thank You
Having not ordered on the internet before, I called your customer number and ordered over the phone. I thought the help and friendliness you showed and the speed at which my game arrived deserved a big thank you…so thank you!
Well done! I ordered Risk from you on Tuesday evening and to my shock, it turned up today (Thursday). I had to tell you that your service was unexpectedly impressive. Thanks.
Having waited 2 months for a game from another store, I ordered from you selecting courier and received it the very day you said it would. I will be coming back at Christmas!
I really, really appreciate your help and will certainly be using you again soon. I will mention you to family and friends too. Thanks again for all your help and assistance. Kind regards
Dear Sir or madam I just wanted to say a massive thank you to you all for getting my cribbage board out to me so quickly. I ordered the board with you yesterday and I was concerned I wouldn’t get it in time for a birthday present on Thursday but it arrived this morning. Phew, what a relief! I think I called nearly every shop in my local town including the huge (name removed, needless to say its a well know department store) store to try and get a cribbage board and nobody had any in stock or they didn’t stock them at all. I am just so pleased I found your website and ordered the board through your company. Thank you